1. How long will it take to ship the products?
It takes 3-7 business days by DHL and USPS, depending on your location.
2. Could we have any discount on postage?
Yes, of course! We keep long-term cooperation with DHL and USPS .The website shipping is the discounted price.
3. Could you tell me the shipping cost before order?
1. The freight depends on different modes of transportation, international districts, cargo weight, whether fluffy volume or not, and other factors.
2. After confirming the address, the system will automatically recommend several modes of transportation and the corresponding freight for your choice.
4. About the delivery time?
Shipment will be arranged within 1-3 working days after we receive the full payment.
5. About the tracking number?
After your package is sent, we will provide you a tracking number, so you check where is your package.
6. About the risk of customs detention?
1. Our price does not include import duties and other fees of countries;
2. International express companies handle the export customs declaration as agents, the goods can usually be exported smoothly. Due to different policies of different countries, for example, if the goods encounter a customs detention, the customers need to deliver the relevant taxes by themselves;
3. We will often do related work to help customers smooth customs clearance, such as export by way of "free sample "or "free gift";
4. We can also make a low-price invoice to help declare export according to customer's requirements.
DHL and USPS
1. Shipping methods
we will ship by International packagesDHL or USPS.
2. Discount of postage
Any Discount postage will apply at check at that time
3. Shipping & delivery time
After you place an order, we will check your order first .and start the processing once process is complete then order will go out.
General, it takes 3-4 working days to all the world by DHL, and takes 3-5 working days USPS
A package may be delayed because of the shortage of goods. It usually takes 3-15 days to replenish the stock. We will send an email to you once the item is out of stock, and no processes will be done until your reply. We can offer an exchange or cancel service for you according to your will.
4. Calculated the postage
Postage is calculated in accordance with the weight, So buy more and save more! For example, the FedEx express charge is almost the same price for 1 or 5 items with the package. the heavier the parcel, the cheaper the shipping cost per PD.
5. The shipping cost
the shipping costs depend on the weight, and destination country. So it is difficult for us to declare an exact shipping fee before you place an order And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you. If you are not satisfied with our shipping fee, you also can choose to cancel your order or send a pre-paid box to collect your package.
Thank you for your understanding.