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Returns

  • TBL online returns portal can only be used to return items purchased online at www.truebodylife.com.

  • All returns will be refunded via store credit in the form of an E-Gift Card code.

  • You will be responsible for covering the shipping costs to return your item(s).

  • Items must be sent back within 15 days of the delivery date.

  • Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached.

  • Items with prices ending in $ .00, .96, .97, and .98 are considered Final Sale and cannot be returned for store credit.

  • Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.

  • TBL is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
How Long Does the Return Process Take?

Returns are processed within 5-7 business days after your item(s) are delivered to our Distribution Center. Depending on the shipping method and carrier that was selected to return, your return package may take several days to reach us. Please hold on to your return tracking number for your records.

Onc TBL E-Gift Card. The E-Gift Card will be sent to the email used to purchase your order.

During holidays and times of high volume, returns are subject to delays. If you are still waiting to receive store credit for your return, please contact our Customer Care team via the online request form with your Order Number and the name of the item(s) returned along with one of the following:

  • Proof of postage/return postage receipt
  • A return tracking number
  • An RMA number (*if the Online Returns Portal was used to return)

Note: If you returned using the Online Returns Portal, you may track your return status by accessing the returns portal and entering in the Order Number for the return in question.